Cancellation Policy:
The deposit is non-refundable, non-transferable, canceling your appointment for any reason will result in losing your deposit, and additional deposit will be required to make a new appointment reservation.
If you cancel your appointment with less than 48 hours notice, no refund will be given.
Same day cancellation and NO SHOW will get charged 100% of the service price.
The deposit will be deducted during check out.
Any refunds will be charged a 20% fee.
Rescheduling/Late Policy:
**To avoid unfair delays to clients, if you are more than 15 minutes late to your appointment it will be necessary to reschedule**
We understand that unforeseen circumstances may arise that could force you to postpone/reschedule your procedure. Please understand that such changes affect not only your technician, but other clients as well. If you choose to reschedule your appointment, a minimum 4 days advance notice is required.
If you DO NOT reschedule you will lose your deposit and any other future appointments will require another $100 deposit to secure your appointment.
Your deposit may be transferred over up to 2 reschedules . After 2 reschedules you will need to pay a new deposit.
Due to the nature of some artist work, appointments are always subject to change. When and if your appointment falls under a time-frame in which we may have to reschedule on our end, we will notify you in a timely manner so we can ensure you’re rescheduled promptly.
It is required to have your follow-up up appointment within 4-8 weeks after your original procedure. If you fail to come in for your touch up, or cancel before 24 hours you understand that you will need to schedule a new appointment for this and pay for the cost.
If you are pregnant while waiting for your upcoming appointment, please notify us, we can reschedule or keep your deposit on hold for future appointment (The deposit is non-refundable, non-transferable)
No Show Policy:
Any client that does NOT show for a scheduled appointment, or arrives to the appointment 15 minutes or more late, will forfeit their deposit or 50% of their procedure will be charged. Also, will be required to pay for any future appointments in full plus the fee for the missed appointment/s before being rescheduled.
Guest Policy:
Only the artist and the client getting the procedure done are allowed in the studio. We do not allow guest or children under 18 in the studio. If you bring a guest or child we will need to reschedule your appointment & you will need to pay a new deposit.
Payment:
** Payments via Venmo and must be paid in full after confirmation of reservation.
Check is not accepted.
Once your service has been completed you will not be eligible for a refund.
Other:
If you have a cough/cold, flu or have any other similar conditions, PLEASE DO NOT come to your appointment. I will decline service, and you will get charged the full service price.
* We have the right to refuse service to anyone.